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Galileo is a computer reservation system (CRS) that is widely used in the travel and tourism industry. It was developed by Travelport, a leading technology provider for the global travel industry. Galileo provides a comprehensive suite of solutions for travel agencies, airlines, hotels, car rental companies, and other travel service providers.

The Galileo software enables travel agencies to search, book, and manage various travel-related services such as flights, hotels, car rentals, cruises, and tours. It provides access to a vast inventory of travel content from multiple suppliers, including airlines, hotel chains, and global distribution systems (GDS). This allows travel agents to compare prices, availability, and schedules across different suppliers and make bookings on behalf of their customers.

Some key features and functionalities of Galileo software include:

Flight Reservations: Galileo allows travel agents to search and book flights based on specific criteria such as destination, date, airline preference, and fare class. It provides real-time availability and pricing information, allowing agents to make immediate reservations.

Hotel and Accommodation Bookings: Travel agents can access a wide range of hotel options through Galileo and make bookings for their clients. They can view room types, rates, and availability, and secure reservations with instant confirmations.

Car Rental Services: Galileo enables travel agents to book rental cars from various providers worldwide. Agents can compare rates, car models, and availability, and make reservations for their clients.

Cruise and Tour Packages: Galileo offers access to a comprehensive inventory of cruise lines and tour operators, allowing travel agents to search, compare, and book various cruise and tour packages.

Fare Rules and Fare Quote Management: The software provides detailed fare rules and regulations for different airlines, ensuring accurate fare quotes and compliance with airline policies.

Itinerary Management: Galileo allows travel agents to create, modify, and manage complex itineraries for their clients. They can add multiple segments, connect flights, and handle changes or cancellations efficiently.

Customer Relationship Management (CRM): The software includes CRM tools to help travel agents manage customer profiles, preferences, and history. This facilitates personalized service delivery and enables agents to provide tailored recommendations to their clients.

Reporting and Analytics: Galileo offers reporting and analytics features that provide insights into sales performance, booking trends, and other key metrics. This data can help travel agencies make informed business decisions and optimize their operations.

Overall, Galileo software plays a vital role in streamlining travel agency operations and enhancing customer service. It provides a user-friendly interface, extensive content, and robust functionality to meet the diverse needs of the travel industry.
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