In this episode, we interview Matthew Opferkuch, CEO and cofounder of The Laundry Rooms.

Opferkuch is a longstanding hotel operator and executive before cofounding The Laundry Rooms in August 2019. He held senior roles including director of F&B, hotel manager and general manager at Fairmont Hotels & Resorts for over 15 years. In 2006, he became the opening general manager for The Hazelton Hotel, Toronto’s first five-star luxury hotel. In 2010, he became the managing director for Pearle Hospitality, a position he held for seven years before acting as the company’s head of development for two more years.

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⏱ TIMESTAMPS ⏱

00:00 INTRO
02:09 How hotel buyers think about what to deploy in their technology stack
13:18 Pick your partnerships very carefully
19:23 Wellness, branded residences and technology at the forefront
33:47 Brand consistency is a hallmark of any great business

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The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky.

For more information about GAIN, head to: https://gainadvisors.com/

Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.

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